Offbeat Socks Email Privacy Policy
Offbeat Socks Email Privacy Policy
At The Offbeat Sock Company® (“Offbeat Socks”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting any personal information you provide to us.
This Email Privacy Policy explains how we collect, use, and protect your information when you purchase from us, subscribe to our newsletter, or interact with our emails.
Why are you receiving emails from us?
You may receive emails from Offbeat Socks if you have:
- Purchased products from our website
- Signed up to our newsletter or marketing communications
- Entered a promotion, giveaway, or competition
- Contacted us directly or created an account with us
These emails may include order updates, product launches, exclusive offers, event announcements, collaborations, promotions, or other Offbeat Socks news and updates.
How do we collect and use your information?
With your consent, we collect and process personal information such as your:
- Email address
- Order history and purchase information
- Preferred language
- Approximate location information (such as country or region)
- Email engagement data, including whether emails are opened or links are clicked
This information helps us:
- Send order confirmations and updates
- Deliver newsletters and marketing communications
- Improve and personalise your shopping experience
- Provide relevant product recommendations and offers
- Better understand how customers interact with our emails and website
We only collect information that is reasonably necessary to provide our products, services, and communications to you.
Your rights and choices
You may request access to the personal information we hold about you at any time.
You also have the right to:
- Unsubscribe from marketing communications
- Request correction of inaccurate information
- Request deletion of your personal information where applicable
- Object to the use of your information for direct marketing purposes
To make a request or if you have any concerns regarding your personal information, please contact us at:
How do you unsubscribe?
If you no longer wish to receive marketing emails from The Offbeat Sock Company®, you can unsubscribe at any time by clicking the “Unsubscribe” link located at the bottom of any marketing email.
Please note that you may still receive essential transactional emails relating to orders you have placed.
How we protect your information
Your personal information is treated with care and stored securely.
Access to your information is limited to authorised employees and trusted service providers who require it to operate our website, process orders, deliver communications, or provide related services.
We do not sell your personal information to third parties. We will only share your information where necessary to provide our services, comply with legal obligations, or where you have given consent.
Contact Us
If you have any questions regarding this Email Privacy Policy or how your information is handled, please contact us at:
The Offbeat Sock Company®
📧 info@offbeatsocks.com.au